Shipping Policy

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. 

Items ship via USPS Flat rate shipping priority mail, additional shipping fees may apply. Email required for tracking information.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

In some rare cases where we have had a high volume of orders items may need to be ordered from the UK where the product is manufactured, in such cases you will be contacted as you may need to allow an additional 7 days for delivery, this will be shipped to body beautiful first to avoid any import fees being added on delivery to yourselves. 

Delivery delays can occasionally occur which are outside of our control and are due to issues with the postal service. 

 

Customs, Duties and Taxes 

Body Beautiful TX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

 

Damages 

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. 

Returns & Refunds Policy 

 

We hope that you enjoy using and love our Products, but if you would like to return any of the items you’ve purchased we will happily offer a refund. This is on the basis that the products are returned new, unopened and in a resalable condition. The refund window is a 14 days in the USA and 28 days anywhere outside the USA, any requests for a refund must be presented with an invoice or receipt.

This excludes the following:

· Items personalised for you, such as branded marketing items

· Sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered)

· Corrective Bandages

Returned items must be unused and in their original packaging (Unless Damaged).

Products can be returned to your local practitioner (please see website liquidlipointernational.com to find your nearest location) or you can return to Head Office using the Free Post label. Our Free Post Label can be found in your Order History under My Account when you log in. At the bottom of each of your orders is a link, "Download your free returns label here". You can then print this out and use to return your order/item(s) to us.

 

Return to Salon / Practitioner

Returning all or part of your order to your local Practitioner is easy; all you need to do is bring the following:

· A print out of your Returns Summary (you can find this in the Order History section of "My Account")

· All products you wish to return, they will be inspected for quality concerns

· Disclaimer will be completed by both parties upon return of products

 

Return by post

You can also easily return all or part of your order by post for free, just follow these instructions:

· Print your Free returns label by visiting your Order History in "My Account" when logged in

· Please detail the product, quantity returning and the reasons why as detailed in the return section.

· Detach the Return Summary and the Freepost Returns Label from the Parcel Summary.

· Place the Return Summary along with the items you are returning inside the parcel.

· Attach the Freepost Returns Label to the outside of the parcel by removing the adhesive backing.

· Take the parcel to your local Post Office.

When you use our Freepost Returns Label, postage is free from USA for parcels under 5kg in weight and 61cm x 46cm x 46cm in size. Any parcels that exceed the weight and size will be charged at standard Royal Mail (UK) and An Post (Republic of Ireland) charges.

Make sure that you get a proof of postage receipt from the post office.

All returns must be sent to:

 

Distribution manager

Body Beautiful 

301 S. Rogers St.

Ste. 202 

Waxahachie, 

TX 75165

 

We will send you an e-mail to notify you when the refund has been processed. Please allow up to 5 working days from receipt of this email for this credit to appear on your account.

 

Refund for Customers outside the USA

If you want to return any of your order, please contact our Customer Team, Our team will then send you a Returns form to complete and give you instructions on how to return any products and where to send them to.

All items returned must be unused and in their original packaging.