Goal of the data protection policy
TX fully cooperates and follows the legislation relating to GDPR. The company recognises that any personal data obtained must be treated with respect and in a sensitive manner.
We Promise to you
Who's in control of your information?
How we process your personal data
Collecting information about you
Body Beautiful TX collects personal information about you whenever you shop with us online or in salons, and when you use our services. Please see below for examples of the data we collect from you:
Bodybeautifultx.com Name, address, contact details, purchases, devices
information, browsing behaviour, adverts you may click on (including those shown on other organisations’ websites)
Practitioners, Salons & Clinics Personal data about yourself, such as name, address, age, gender, contact details purchases, appointment information, general health for client consultations
Appointment booking Personal data about yourself, such as name, address, age, gender, contact details and medical information.
Social media When opted into marketing we obtain information posted publicly on social media sites and use it to help us understand how our different customers interact with us and what people think and feel about our brand. We do this in a way that doesn’t always identify individual customers e.g. we may look at which groups of customers are more likely to talk to us via social media or use social media to talk about Liquid Lipo products or our other website products.
Information provided by other people on your
behalf If someone books an appointment on your behalf we’ll ask them for basic details about you, which may include health details such as whether you have a family history of diabetes or Chemotherapy Treatment. This is to ensure we book you in for the right type and length of appointment. We’ll check with you when you come to your appointment to make sure the information we’ve been given is accurate. If you’re booking an appointment or registering for a service for someone else, please make sure they’re happy for you to provide their personal information on their behalf and that they understand why the information is needed
Why we use your personal information
We use your personal information to provide our products and services. Some are essential for us to provide the services you use or to fulfil our legal obligations. Some help us run our business efficiently and effectively. Some enable us to provide you with more relevant and personalised offers and information for example to set up and run your account, process orders and transactions, respond to queries and comments and provide you with the best possible level of customer service. We may use it to contact you about orders you’ve placed or appointments you’ve booked or to send you reminders (eg. Upcoming appointments) We may also contact you in emergency situations, such as an urgent product recall or where we have a duty of care to notify you of information that relates to your health.
In all cases we must have a reason and a legal ground for processing your personal information. Some of the most common legal grounds we rely on are briefly explained below.
Details / Examples
Consent You’ll be asked to confirm that you’re happy to provide your personal data and that you give permission to body beautiful tx to process your personal data. All of the details such as why body beautiful tx want your data, how it will be used and if your data will be shared, will be provided at the time of asking you for your consent. Where body beautiful tx are relying on consent you will usually see a tick box. You have the right to withdraw your consent at any time if you no longer want to be part of the body beautiful processing activity body beautiful tx may use consent where we’re asking you to confirm your marketing preferences to ensure we only contact you via the medium you have chosen i.e. text or email
Contractual Processing data for the purposes of a contract to which you are party to. There’s a range of legal and regulatory requirements we need to comply with, and some of these may affect the way we process personal data, or the length of time for which we are required to keep it. When you purchase a product in a Practitioners Salon or on body beautiful tx you are entering into an agreement to purchase the products from us. We are required to obtain your personal information such as your name and delivery address to fulfil the order.
Legal Obligation body beautiful tx will on occasion be under a legal obligation to obtain and disclose your personal data. Where possible we will notify you when processing your data due to a legal obligation, however this may not always be possible. In order to prevent and detect fraudulent or criminal activity we may share information with forces such as the Police. This is done in a safe and secure manner. You may not be notified of this.
Legitimate interest body beautiful TX hold personal data for our own legitimate business interest. This relates to us managing our business to enable us to give you the best service/products and most secure experience. When we rely on this, we’ll carry out a legitimate interest assessment to ensure we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests don’t automatically override your interests - we won’t use your We may process your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure. We have an interest in making sure our marketing is relevant for you, we send you marketing that’s tailored to your interests. When you place an order on our website we carry out identity verification and anti-money laundering checks, validating the personal information you give against appropriate third-party databases. This involves sharing Personal Data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required or permitted to by law. your personal data with organisations , which verify those details and transactions and pick up on anything that may indicate illegal activity. This may in some cases involve the disclosure of information to a Credit Reference Agency, which will keep a record of that information and may pass it to the police.
Keeping our records up to date
Whichever body beautiful TX services you use, wherever and however you interact with us, we want to give you the same level of service and make things simple and straightforward. We also have a legal obligation to keep the personal data we hold accurate and up to date. In order to meet this legal obligation, to ensure we can recognise you as a customer and provide consistent care with whichever service you’re using, we share and combine your personal data across our group companies to create a single master customer record for each customer, containing the latest details you have provided us.
Keeping our records up to date, can I opt out?
Yes, we do this because it makes things more efficient both for you and for Body Beautiful TX . You can opt out but doing so will limit the services you’re able to use in the future with Body Beautiful TX. (NB, when placing orders your personal details are kept on file for purposes of invoice processing, delivery tracking and to be able to contact you should we need to)
How long do we keep your personal information?
We hold your personal information for as long as we have a legal or business reason to do so, which generally means as long as you remain a customer or as required to meet our legal obligations, resolve disputes or enforce our agreements. We’ll always store your data securely and won’t use it for any other purpose.
Sharing your data
We may share your personal information with a practitioner that is local to you to ensure that we meet your expectations when enquiring about a treatment with your consent.
We may need to discuss with your Doctor / Local medical services that we have provided a treatment service that you haven’t responded well too. This is to seek medical assistance.
Sharing data outside of the USA
Liquid Lipo Ltd is sold by body beautiful TX and is is a brand that is recognised globally therefore, your data maybe shared with relevant parties that are associated with the Liquid Lipo Ltd Group. We will ensure that all data is protected with the same level of security based in the USA, we will always discuss this with you before we share such information.
We’ll always conduct a full review of our suppliers’ processes and procedures including storage solutions for our data. To ensure adequacy when sending your data outside of the USA.
Keeping in Touch with you
We will always ask you if you want to receive offers and information from us and via what channels you are happy to receive them. To make it easy for you, when you register with us at body beautiful tx, you will be asked to subscribe to our mailing contact list through email.
If you have opted into to receive email and digital communications, you will receive traditional emails but may also receive marketing online and via social media platforms.
Marketing, can I opt out?
Yes, you can by contacting our customer service team or by accessing your personal account preferences.
Securing your payment details online
Body Beautiful TX has been issued with a Secure digital Certificate by the online Certification Authority. This confirms that body beautiful TX is a legitimate website that provides an encrypted communication channel to protect the information you pass to body beautiful tx when making a purchase.
All credit/debit card payments are securely handled by an industry-leading payment processor and are never stored on the body beautiful tx website
Securing your personal details online
To ensure we keep your personal data secure, we may ask you to complete an additional security verification check when you access your Liquid Lipo Ltd personal information or communications preferences in your online account. If you do not pass this check, the data that you can view and amend may be limited but rest assured it will not impact your ability to manage any orders you have placed.
Cookies we use
What are cookies?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers. From time to time we may make changes to this list as we add or remove features from our website.
What types of cookies do we use?
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognise your username and remember how you customised the site during future visits.
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
How to delete cookies?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.